Print this page

Why does the Report Builder customize window take so long to load?

Knowledge Article Number 000240730
Description We have received reports of load time of up to or exceeding 30 seconds when customizing a report using the Report Builder.
Resolution The performance issues encountered within the report is impacted by the quantity of Permission Sets assigned to the user. We recommend restricting the number of these permission sets assigned to a user to no more than 50. If you find that a user would need to have more than this quantity assigned to them then it is advised that these permission sets be revised and condensed where appropriate. Merger of these permission sets may be worthwhile to eliminate duplication.

promote demote