Users cannot perform nested create new actions in Lightning Experience UI
|Knowledge Article Number||000240817|
|Description||In LEX UI, users cannot perform nested create new actions using the '+ New record' option.
Consider the following Scenario:
- We have a Object A for which we have two record types enabled Record Type 1 and Record Type 2 and we override the New page layout with a simple VF page. If In object A we have a lookup to Object B, It shows up in related list section of object.
- In lightning experience and go to object A view page, in the related section of object A we find object B. If we try to create a new record of object B , we notice that Object A record will be auto-populated , remove the record of object A , try to create a new record using the '+ New Record ', we get the record selection page of object A, cancel it and page goes back to the view page of object A record. This is expected behavior.
- Now when we go to any object, go to related section of object and try to create a new record we wont find the '+ New Record' option
|Resolution||- This behavior is expected, the ability to do nested create operation using '+ New Record' option is not possible as it is unclear to the user that its a nested action
- To resolve the issue , please refresh the page