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Customize Priority Levels in Social Studio

Knowledge Article Number 000247188
Description


The default Priority Level values in Social Studio (High, Medium, and Low) are customizable by the Marketing Cloud Support Team with Super User approval.

Resolution


Available Priority Level customization options

  • Add additional Priority Levels
  • Edit existing Priority Levels
  • Remove existing Priority Levels


Request Priority Level customization

To update to your Priority Levels, please email marketingcloudsupport@salesforce.com with the details of your request.





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