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Shared Account logins

Publish Date: Jul 1, 2024
Description

Salesforce policy prohibits the use of user login sharing, sharing of user credentials, shared logins or passwords. User logins must not be shared across multiple users. 

Resolution
 

Please assign one user account for each individual user license login. Login credentials may not be shared. Additional users may require the purchase of additional licensing through the account team.  

Knowledge Article Number

000382039

 
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Salesforce Help | Article