Salesforce retired SOAP API legacy versions 1.8, 2, 2.2, 2.5, 3, 4, 5, and 6 with the Winter '19 release. These versions are no longer available. Applications using these legacy versions will fail with an API error indicating the version has been deprecated.
Beginning with the Winter '19 release, API calls made to these legacy SOAP API versions fail with a deprecation error. Moving to newer SOAP API versions provides improved security, performance, and access to advanced capabilities.
To identify applications using legacy SOAP API versions, contact the developers of your integrated applications to determine which SOAP API versions they use.
If you cannot contact the developers, review your Event Log Files:
For more information, see the How to Download and Visualize Event Log Files Trailhead module.
Salesforce focused development efforts on enhancing current SOAP API versions to improve overall security and performance.
To prevent disruption from the SOAP API legacy version retirement, upgrade your applications to use a current SOAP API version. The steps below will help you identify affected integrations and transition to a supported version.
Review your Event Log Files as described in the Description section above to identify any integrations using SOAP API version 6 or below.
Update your application's WSDL and endpoint references to use a currently supported SOAP API version. For guidance on accessing the latest SOAP API versions, see the Introducing SOAP API Developer Guide.
If you have additional questions, open a case with Support via Salesforce Help. To view all current and past feature retirements, see Salesforce Feature Retirements.
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