This article explains how to set or update Activity Reminders and Notifications preferences for multiple users in bulk using the Salesforce Data Loader and API. This is useful when a Salesforce administrator needs to configure reminder settings for many users at once, without requiring each user to manually update their own preferences. Activity Reminders and Notifications control how and when Salesforce notifies users about upcoming Events and Tasks.
To update Activity Reminder preferences in bulk, export the User object using Salesforce Data Loader, modify the relevant preference fields in the exported CSV file, then perform an Update operation back to the User object.
Step 1: Export User Data Using Data Loader
Use Data Loader to Export Data from the User object. Include the User ID and the relevant preference fields listed below.
Fields to Update
The following fields on the User object correspond to Activity Reminder settings:
* ID — The user's unique Salesforce identifier. See Locate a Salesforce User Id for details.
* UserPreferencesActivityRemindersPopup — Determines whether the reminder window opens when an activity is due. Corresponds to the "Show reminders" setting in User preferences.
* UserPreferencesEventRemindersCheckboxDefault — Sets a default time for event reminders. Corresponds to "Set default event reminders to."
* UserPreferencesReminderSoundOff — Determines whether a sound plays for reminders. Corresponds to "Play reminder sounds."
* UserPreferencesTaskRemindersCheckboxDefault — Sets a default time for task reminders. Corresponds to "Set default task and all-day event reminders to."
* UserPreferencesSuppressEventSFXReminders — Sets whether Event reminders appear in Lightning Experience as notification cards in the Universal Notification Service (UNS) or notification bell. This setting applies to Lightning Experience only and does not affect Salesforce Classic. Corresponds to "Show event reminders in Lightning Experience."
* UserPreferencesSuppressTaskSFXReminders — Sets whether Task reminders appear in Lightning Experience as notification cards in the Universal Notification Service (UNS) or notification bell. This setting applies to Lightning Experience only and does not affect Salesforce Classic. Corresponds to "Show task reminders in Lightning Experience."
Step 2: Modify the CSV and Perform Update
After exporting, update the corresponding values in the exported CSV file. Use "Save As" to create a new file for the update operation and keep the original export as a backup.
Perform an Update operation to the User object using Data Loader, as described in Insert, Update, or Delete Data Using Data Loader.
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