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Increase the maximum number of Roles

Publiceringsdatum: Feb 2, 2026
Beskrivning

Available In: Professional, Enterprise, Performance, Unlimited, and Developer Editions
 

Salesforce Support can increase the number of roles allowed in your org.

  • By default, a Salesforce org can have up to 500 Roles. 
  • The current Maximum is 10,000. 
  • A documented business case, including the specific amount of roles required when requesting a higher limit.

 

Lösning


To request a role limit increase, please create a support case with the Feature Activation & Limits Team.


Note: In Salesforce Orgs created in Spring ’21 or later, you can create up to 5,000 roles. In existing Orgs, the default limit hasn’t changed.
 

Considerations and Best Practices:

  • Organizations should not have roles for every user
  • Role Hierarchy is not meant to mirror your company's Org Chart
  • It’s best to set up roles based on data access and eliminate any roles that aren’t needed
  • Having too many roles, especially nested ones, may cause performance issues

Note: If your organization has Community Users, you can save Roles by turning on the Account Role Optimization feature--especially if most of your Community Users have a single user. Admins can also review this documentation for more info:  Optimize Account Roles to Improve Performance and Scale Your Org
Knowledge-artikelnummer

000385813

 
Laddar
Salesforce Help | Article