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Disable email notifications for all Chatter Users via Data Loader

Publiseringsdato: Oct 13, 2022
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Users can disable Chatter Email notification by deselecting the 'Receive emails' preference in Chatter Email Settings or an admin may use Data Loader to disable the preference for users via the API.

Update to user's 'Receive emails' preference via Data Loader applies to Salesforce editions with API Access.

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Users can set their own Chatter Email notification preferences
 

See Guidelines for Managing Your Personal Chatter Email Settings.
 


Admins can disable Chatter Notifications for users via Data Loader


Perform an update operation to the User object via the Data Loader.

Set the UserPreferencesDisableAllFeedsEmail field value to TRUE to effectively perform the same action as a user deselecting their 'Receive emails' preference in Chatter Email Settings.
 

1. Export data from the User object to create a file using conditions of your choosing. Ensure you select both the ID and UserPreferencesDisableAllFeedsEmail fields on export.
 

a. Create an updated file in Excel containing two columns titled ID and UserPreferencesDisableAllFeedsEmail and populate the ID column with the desired user's unique Salesforce ID.
 

2. Populate or change the UserPreferencesDisableAllFeedsEmail column's values to "TRUE" for the desired rows and save your changes as a .csv file.

3. Select to perform an Update operation via the Data Loader choosing our newly created or updated csv file from step 2.  Map the ID and UserPreferencesDisableAllFeedsEmail fields and perform the update action.

4. Select a directory to where the error and success files will be saved and click Finish.
 

If you want to disable Chatter email notifications for Community Users, please see Mass Disable Email Notifications for Community Users in a Particular Community. Chatter email notifications can be toggled for community users by performing an update operation to the NetworkMember object using Data Loader.


See Also:

Installing Data Loader

 

 

 

 

Knowledge-artikkelnummer

000387267

 
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Salesforce Help | Article