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Check the SingleEmailMessage limit

Дата публикации: Oct 13, 2022
Описание


From time to time organizations may hit their SingleEmailMessage limit. When this happens, you will see the following email message:
 

 'SINGLE_EMAIL_LIMIT_EXCEEDED, The daily limit for the org would be exceeded by this request' 
 

Note: This limit applies only to email messages composed and sent through the API or Apex. This is not trackable currently in 'Setup.' However, there is a convenient way to track the limits and usage for the organization, using the Workbench tool.


 

Решение


Use Workbench to track organization limits and usage

 

1. Ensure you are logged into the organization where you want to verify your limits.
2. Navigate to: https://workbench.developerforce.com/login.php
3. Accept any oauth prompts to complete authentication
4. On the 'Jump to' picklist select REST Explorer.
5. Click Select.
6. Enter in the following, replacing "XX" with the current API version: /services/data/vXX.0/limits
7. Click Execute.
8. Select the SingleEmail area to view the daily maximum and remaining calls.


Notes:
  • SingleEmailMessage calls are calculated for a 24 hour period from 12 midnight UTC (00:00) - the limit will reset to zero at this time each day.
  • Emails to each recipient are counted, such as addresses in the 'to' and 'cc' email fields.
  • There is a default value for each organization. the limit is not related to license count.
See also Single email daily limits for messages sent using API methods
To learn more about the relevant governor limits, please review our Apex Developer Guide.


Salesforce Support YouTube video: 
Monitoring or Increasing Single Email Message Limits
Номер статьи базы знаний

000386230

 
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Salesforce Help | Article