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Salesforce CPQ error 'Attempt to de-reference a null Object' in Product Configuration

Fecha de publicación: Jun 26, 2026
Descripción

It is not a supported use case for the Optional SKU and Configured SKU to reference the same product on a Product Option.

If this configuration exists, an "Attempt to de-reference a null object" exception occurs when saving from Product Configuration.

Solución

Reconfigure your Product Option ensuring the Optional SKU and Configured SKU do not look up to the same Product.

Número del artículo de conocimiento

000382301

 
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Salesforce Help | Article