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Salesforce CPQ (Managed Package): Troubleshoot error 'Attempt to de-reference a null Object' in Product Configuration

Date de publication: Jul 9, 2026
Description

It is not a supported use case for the Optional SKU and Configured SKU to reference the same product on a Product Option.

If this configuration exists, an "Attempt to de-reference a null object" exception occurs when saving from Product Configuration.

Résolution

Reconfigure your Product Option ensuring the Optional SKU and Configured SKU do not look up to the same Product.

Numéro d’article de la base de connaissances

000382301

 
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Salesforce Help | Article