URL Redirect Issues in B2C Commerce

Publish Date: Apr 11, 2025

Resolution

1. Use the URL Request Analyzer tool in Business Manager to determine what is causing the issue.
2. Restart your instance using the steps in Start, Stop, and Restart Instances in Control Center to clear out the cache.
3. If there is an archived URL issue in the URL Archive Tab, delete the entry on Staging and perform a replication of the URLs to Production.