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Can I obtain a copy of the B2C Commerce platform web logs on request?

Date de publication: Apr 13, 2026
Résolution

The B2C Commerce (formerly Commerce Cloud) platform web logs are written in a proprietary format that is used for internal tools such as the Reports and Dashboards (details) and internal forensic investigations. These logs are not shared with customers and/or partners.

Numéro d’article de la base de connaissances

000391246

 
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Salesforce Help | Article