Loading

Marketing Cloud Engagement - Update Your CloudPages URLs to the new version with Tenant-Specific Endpoints

Publiceringsdatum: May 28, 2026
Beskrivning

What is happening?

Salesforce is built from the ground up to protect your data and applications. As part of our ongoing commitment to customer trust and security, integrations into Marketing Cloud Engagement are recommended to utilize tenant-specific endpoints for improved stability and scalability

As of the June, 2021 release, CloudPages began to migrate to newer, more secure URLs that use Tenant-Specific Endpoints (TSE) and away from the older Stack-Specific endpoints. Certain types of existing CloudPages URLs may be impacted by this change and will require update. CloudPages created and published after TSE-based URLs are enabled for the stack will use the new TSE-based URLs and will not be affected.

PLEASE NOTE: Although the new TSE-based URLs began rolling out in the June 2021 release, the old CloudPages URLs will still function by being redirected to the new URL. This redirect capability is a temporary service to allow impacted customers to change their old CloudPages URLs to the new TSE-based URLs.
 

What is a Tenant-Specific Endpoint?

Marketing Cloud Engagement automatically assigns a unique, system-generated subdomain to each of its tenants. A tenant represents your top-level Enterprise account and its business units, your Core account, your top-level Agency account, or your Client account, depending on your tenant type. Your subdomain is represented by a 28-character string starting with the letters "mc". When your subdomain is appended to Marketing Cloud Engagement APIs, it creates endpoints that are unique to your tenant.

Lösning

How do I determine if my CloudPages need to be updated?

Who is impacted?

  • Customers who have “hard-coded” a CloudPage URL into an email, another Website as a link, computer code, etc., that is based on the exacttarget.com domain or the ums subdomain enumeration.
    • Examples:
      • https://pub.s1.exacttarget.com/eufqk3iys4h
      • https://198h8bcs7n8hz798n.pub.sfmc-content.com/PageID

Who is not impacted?

  • Customer URLs that use private domains.
  • Marketing Cloud Engagement “public” domain users that generate their URLs from the CloudPagesURL AMPscript function.


How do I update my CloudPages URLs?

You will want to locate any place that you have hard-coded your CloudPage URL and update it to the new URL, which can be found in the CloudPages app in the Marketing Cloud Engagement. A few examples of where you might have hard-coded a URL could be (but are not limited to):

  • Social media
  • Emails
  • Tools used within your business
  • Mobile applications
  • CloudPages used as processing pages (including domain or referrer verifications/checks in the code)
  • CloudPages used as API endpoints (including domain or referrer verifications/checks in the code)
  • Any place you direct users through a CloudPage (where it serves as a redirect)
  • Any place you direct users to a CloudPage

Frequently Asked Questions

Where do I find my new CloudPages URL?

  1. Within Marketing Cloud Engagement, navigate to Web Studio > CloudPages.
  2. After that, open the Collection with the CloudPage you need.
  3. Within the Collection, click on the specific page you need.
  4. The URL will be visible below the Page Name in the upper left-hand corner of the page.

My page already has pub.sfmc-content.com in it, do I need to do anything?

Yes. While your page’s subdomain (pub) and domain (sfmc-content) aren’t changing, the string or GUID at the beginning of your URL will change.

What happens if I don’t do anything?

If you’re using private domains for your CloudPages, nothing. You’re all set. Your pages will not be impacted with this change.

If you’re using the public domain URL for your CloudPages, after the redirect expires, any place where you have hard-coded the old URL will no longer redirect to the new TSE-enabled URL and your page will no longer receive that traffic. Users would see an error and would not be able to reach the CloudPage from that location.
 

Knowledge-artikelnummer

000389721

 
Laddar
Salesforce Help | Article