What are the features of Data Cloud?

Data Cloud helps you teams unify enterprise data, harness the power of metadata, and ground generative AI in your data.

Data Cloud eliminates data silos, creating a single platform to access and leverage all your enterprise data. It integrates structured and unstructured data (PDF’s, emails, call transcripts) into Salesforce with our library of connectors, and leverages zero copy integrations from Snowflake, Redshift, BigQuery, and Databricks.

Because Data Cloud is built on the Salesforce foundational metadata layer, it provides a common language that integrates all Salesforce applications and low-code platform services including Agentforce, Flow for automation, Lightning for UI, and Apex for deep, pro-code customization.

It also unlocks the power of generative AI, grounded with your company's data, delivering trusted, secure, and relevant outcomes without expensive model training. Plus, it integrates external predictive models with Bring Your Own Model for enhanced workflows and insights.