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What is Sales Development Representative (SDR) Agent?

Publiceringsdatum: Oct 31, 2024
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An SDR Agent in Agentforce autonomously manages product questions, handles objections, and schedules meetings for sales reps. Its responses are accurate and grounded in your business data. You control how often and where it engages, and you can set it to brief sellers before handing off leads. The agent meets leads on their preferred channels, such as SMS or WhatsApp, and communicates in any language.
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000372706

 
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Salesforce Help | Article