Loading
Salesforce から送信されるメールは、承認済ドメインからのみとなります続きを読む

Is there a difference between a help center and a customer portal?

公開日: Nov 1, 2024
undefined
Yes. The help center is an unauthenticated self-service offering that helps customers find answers quickly by embedding a strong knowledge base for the most commonly asked questions. A customer portal is an authenticated self-service offering that delivers personalized support at scale. With AI and automation built in, the portal surfaces relevant content, recommends business processes, and suggests next best steps to help customers resolve issues more efficiently.
ナレッジ記事番号

000373122

 
読み込み中
Salesforce Help | Article