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Get Started with the Maps Connector for ArcGIS

Publiseringsdato: Sep 8, 2026
Beskrivelse

The Salesforce Maps Connector for ArcGIS lets you view existing ArcGIS data directly inside Salesforce Maps. Seeing ArcGIS and Salesforce data on the same map saves time and helps you turn your data into actionable intelligence.

To use the Salesforce Maps Connector for ArcGIS, you need these licenses:

  • An existing Salesforce Maps license.
  • For private data, an existing ArcGIS Online license.

The Salesforce Maps Connector for ArcGIS can plot public ArcGIS data, and it keeps private layers secure by using the OAuth protocol.

Løsning

This article explains how to set up and use the Salesforce Maps Connector for ArcGIS, including how to add an ArcGIS layer, configure Click2Create, and understand the terminology and layer types the Salesforce Maps Connector for ArcGIS supports.

The Salesforce Maps Connector for ArcGIS Interface

The Salesforce Maps Connector for ArcGIS adds an additional option to the layer creation interface, ArcGIS Layer. Under the Layers tab, hover over the New button and select ArcGIS Layer.

The ArcGIS Layer Window

The setup window for the Salesforce Maps Connector for ArcGIS provides Details, Click2Create, and Advanced settings.

Details

  • Name: Name your layer.
  • Description: Describe your layer.
  • ArcGIS Layer URL: Paste your full ArcGIS Layer URL here.

Click2Create Setup (Optional)

Create Salesforce records by connecting your ArcGIS layer using Click2Create™ templates.

  • Create New Template: Click to create a new template for your layer. See Setup Click2Create.

Advanced

  • Automatic Refresh: Select an option to either automatically refresh according to the ArcGIS layer setting, set the number of minutes for a force refresh interval, or choose no refresh.

The Info Window

After plotting the layer on the map, click a data point to see the Info window. The Info window shows details from the ArcGIS web map.

  • Detail: The Info window shows data from your ArcGIS data.
  • Actions: Lists Salesforce Maps actions you can take on your ArcGIS data.
    • Add to Route: Add this point to a route. If you are adding a shape to a route, the latitude and longitude of the point in the shape you specify is added to the route.
    • Set Proximity Center: Create a proximity boundary centered at this point. This is typically used for creating Travel Time and Travel Distance Proximity Boundaries.
    • Click2Create: Click to create a Salesforce record. See Using Click2Create.
    • Take Me There: A mobile action that opens your preferred mobile navigation app and gets turn-by-turn directions from your current location to that marker's location.
    • Set Reference Point: Select to use the ArcGIS point to calculate drive time and distance to other Salesforce records.

The Sidebar

  • The Sidebar: In the layer legend, checkboxes to the left of each feature let you toggle them on and off.

Terminology

If you have used ArcGIS or other ESRI software before, you are probably familiar with this terminology. It's still helpful to list it here for reference.

  • ArcGIS Online: A cloud-based mapping system that lets users store, share, and plot geographic data online.
  • ESRI: Environmental Systems Research Institute (ESRI). ESRI provides software solutions such as ArcGIS.
  • GIS: Geographic Information System (GIS). These systems let users plot and analyze geographic data.
  • Web Map: Interactive maps that visualize ESRI data in a web-based interface. These web maps can show multiple layers.

Layer/Data Types

  • Map Image Layers
  • Imagery Layers
  • Tile Layers (Raster Only)
  • Feature Layer (Hosted)
  • Feature Layer (ArcGIS Server)
  • Feature Collection (CSV)
  • Feature Collection (Map Note)
  • Feature Collection (Route Layer)
  • KML / KMZ
  • OGC Web Feature Service (WFS)
  • OGC Web Map Service (WMS)

User Documentation

Knowledge-artikkelnummer

000380289

 
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Salesforce Help | Article