Loading

Distributed Marketing Campaign Messages display error in Experience Cloud

Veröffentlichungsdatum: Apr 14, 2026
Beschreibung
When viewing Campaign Messages in the Experience Cloud as a Partner Community Licensed user with the Distributed Marketing permission set assigned, the error "There's nothing to do here. Messages appear after you've been granted access by your Salesforce Admin." is displayed.
Lösung

To resolve this error, navigate to Set Up in the Agentforce Sales (formerly known as Sales Cloud) and search Sharing Settings in the search bar. Click Sharing Settings under the Security heading. Make sure that the Sharing settings for the Marketing Cloud Business Unit and Linked Journey object in Organization-Wide Defaults are set to the below:

Default Internal Access: Public Read/Write
Default External Access: Public Read Only

Nummer des Knowledge-Artikels

000380372

 
Laden
Salesforce Help | Article