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Distributed Marketing Campaign Messages display error in Experience Cloud

게시 일자: Apr 14, 2026
상세 설명
When viewing Campaign Messages in the Experience Cloud as a Partner Community Licensed user with the Distributed Marketing permission set assigned, the error "There's nothing to do here. Messages appear after you've been granted access by your Salesforce Admin." is displayed.
솔루션

To resolve this error, navigate to Set Up in the Agentforce Sales (formerly known as Sales Cloud) and search Sharing Settings in the search bar. Click Sharing Settings under the Security heading. Make sure that the Sharing settings for the Marketing Cloud Business Unit and Linked Journey object in Organization-Wide Defaults are set to the below:

Default Internal Access: Public Read/Write
Default External Access: Public Read Only

Knowledge 기사 번호

000380372

 
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Salesforce Help | Article