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The "New" Button is Not Visible on the Influenced Opportunities Related List on the Campaign Page Layout

Date de publication: Apr 3, 2026
Description

Admins configuring Campaign page layouts notice the New button is absent from the Influenced Opportunities related list, even though the button is visible in the layout editor. This is expected behavior. The related list is read-only and records must be created from the Opportunity side.

Résolution

This is working as intended. The Influenced Opportunities related list is read only and the "New" button is not supported. Campaign Influence records can only be manually created via the Campaign Influence related list on the Opportunity record. 

For more information on manually adding Campaign Influence records see the following Help Document:

Add Influential Campaigns to Opportunities

For more information on setting up Customizable Campaign Influence please go to:

Configure Customizable Campaign Influence

Numéro d’article de la base de connaissances

000380375

 
Chargement
Salesforce Help | Article