Remove 'bounced' email alert on Contact records with Data Loader

A) Prepare a CSV file of your Contact records. Include the following column headers in your CSV file:

• Contact ID
• Email Bounced Date (Leave this column with blank values)
• Email Bounced Reason (Leave this column with blank values)

B) Prepare your Data Loader:

1. Open Data Loader.
2. Click on Settings | Settings.
3. Select Insert Null Values.
4. Click OK.

C) Update your records via Data Loader:

1. Open Data Loader.
2. Click Update.
3. Login with your username and password.
4. Click Next.
5. Select Contact.
6. Click Browse and select the prepared CSV file.
7. Click Next.
8. Click Create or Edit a Map.
9. Map the following fields:

• Contact ID -- ID
• Email Bounced Date -- EmailBouncedDate
• Email Bounced Reason -- EmailBouncedReason

10. Click OK.
11. Click Next.
12. Click Finish.

At this point, your Contact records should have been updated and the email bounce alerts removed.

See Also:

Create a Report to View Email Bounces for Contacts, Leads, and Person Accounts
Guidelines for Configuring Deliverability Settings for Emails Sent from Salesforce
Email Bounces
Contact (API reference)