Account Engagement - Missing b2bma_canvas Connected App

If the user does not see the b2bma_canvas under "Connected Apps" in the Salesforce organization, the user can confirm if the b2bmaIntegration package is installed in the Salesforce org. If it is not installed, the user can follow this link to download the package in their Salesforce org.

NOTE: Ensure you do not install the Production package in a Sandbox Org. 
The most up-do-date installation links can be found here:
Production
Sandbox

After the package is done installing, the b2bmaIntegration package is listed under “Installed Packages” in Salesforce. 

When navigating to the b2bma_canvas connected app in Salesforce, choose "edit policies" and elect “Admin approved users are pre-authorized” in the “Permitted Users” list, click Save, and reply “OK” to the resulting alert. 

Note: If the "Permitted Users" is listed as "All users may self-authorize", then the user cannot assign profiles or permissions sets to this connected app. The "Permitted Users" must be updated first.  


Related article: Enable the Account Engagement Lightning App