Loading

Clear the Cache of the Salesforce Gmail Integration Chrome Extension

Publiseringsdato: May 11, 2026
Beskrivelse

This article explains how to clear the local cache of the Salesforce Gmail Integration Chrome Extension. Clearing the cache can resolve issues such as the extension not loading, stale session data, or authentication failures in Gmail. This process uses Chrome DevTools, which is a built-in browser developer tool available in Google Chrome.

Løsning

To clear the cache of the Salesforce Gmail Integration Chrome Extension, follow these steps:

  1. In Chrome, navigate to Chrome Extensions by entering chrome://extensions/ in the address bar.
  2. Find the Salesforce extension and click the Details button.
  3. In the top right of the page, toggle on Developer mode.
  4. Locate the Salesforce add-in and click Inspect views > Service worker.
  5. On the DevTools page, click the Console tab at the top.

The following command clears all locally stored extension data. The chrome.storage.local.clear() command is a standard JavaScript instruction that removes cached authentication tokens and temporary data stored by the Salesforce Chrome Extension. This does not affect your Salesforce records or org data.
Paste the following command in the Console and press Enter:
chrome.storage.local.clear()
Note: The result of the command will always display "undefined" — this is expected behavior and confirms the command ran successfully.

  1. Re-load or open Gmail and log into Gmail Integration again to verify the issue is resolved.
Knowledge-artikkelnummer

000380552

 
Laster
Salesforce Help | Article