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Facebook Lead Access requirements for Lead Capture task creation

Fecha de publicación: Oct 10, 2024
Descripción
There are instances where by customers have page admin but are unable to ingest leads or cannot create a lead task. This happens when their manage lead access is setup as customised.
Solución
By default, all Page admins and connected CRMs can access leads.

If you customise your leads access, new Page admins and CRMs won't have access by default. You'll need to assign access manually.

To assign access manually or restore permission to default settings, click here
Número del artículo de conocimiento

000380599

 
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Salesforce Help | Article