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Dashboard Subscription message "To view this component, open the dashboard in the full Salesforce site"

Publiceringsdatum: Oct 13, 2022
Beskrivning
Lightning Dashboard Subscription Emails contain a preview of the data from the dashboard itself. If a component fails to run, the message 
"To view this component, open the dashboard in the full Salesforce site"
appears in place of the chart or table in the email. 
This message is displayed if the component fails to run either due to a timeout or an error. 
Lösning
If the message is returned in the email, but not in the Salesforce user interface (UI), or if the message appears intermittently, it is likely that the component is timing out. This can often be resolved by improving the efficiency of the underlying report using the suggestions in the article linked below: 
Improve Report Performance: Best Practices

If there is an error in running the component, the error will likely be displayed when the dashboard is run in the full Salesforce UI. The error in the UI will be more descriptive and can be referenced to understand the issue. 

Subscription functionality can run one to two release behind, which means that when new functionality is released, the above message will be displayed for components utilizing the new functionality until it becomes compatible with Subscriptions. 
Impacted features include:
Row Level Formulas
Unique Counts
Field to Field Filtering
Knowledge-artikelnummer

000380663

 
Laddar
Salesforce Help | Article