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Find Configuration Setting For Marketing Cloud Connect

Veröffentlichungsdatum: Oct 13, 2022
Beschreibung
There are instances where the Marketing Cloud Connect Settings page will not load correctly. In those instances you typically will need to remove a configuration file and configure them again. In order to retrieve those settings, should you not be able to access them the normal way, is below.
Lösung

First, create the Configurations tab

1. Click Setup

2. Follow the steps based on your UI:

Salesforce Classic: Under the "Create" category, select Tabs.

Salesforce Lightning: Under the "User Interface" category, select Tabs.

3. Click New.

4. Choose "Configurations" from the Object drop-down menu.

5. Pick any Tab style.

6. Click Next | Next | Save.

 

Then, Edit the Configurations page layout to include the fields you need:

In Lightning: Setup > Object Manager > Configurations > Page Layouts > Edit > Add in the fields available > Save

In Classic: Setup > Create > Objects > Configuration > Page Layouts > Edit > Add in the fields available > Save

 

When you then view a configuration in the configurations tab you will be able to see all of the settings as contained on the Settings page within the Marketing Cloud Tab.

Nummer des Knowledge-Artikels

000380665

 
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Salesforce Help | Article