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'Lock sessions to the IP address from which they originated' Not Visible in Salesforce Session Settings

Julkaisupäivä: Sep 12, 2025
Kuvaus

Available in:  Enterprise, Performance, Unlimited and Developer Editions

You may notice that the feature 'Lock sessions to the domain in which they were first used' is available in Session Settings, but 'Lock sessions to the IP address from which they originated' is missing.

You can check by navigating below:

Salesforce Classic
 

  1. Click Setup.
  2. Enter Session Settings in the 'Quick Find' box.
  3. Select Session Settings.
  4. Under Session Settings, look for 'Lock sessions to the IP address from which they originated.'


Lightning Experience
 

  1. Click the gear icon.
  2. Click Setup.
  3. Enter Session Settings in the 'Quick Find' box.
  4. Select Session Settings.
  5. Under Session Settings, look for 'Lock sessions to the IP address from which they originated.'

Note: You must be an Administrator or have the 'View Setup and Configuration' set on the profile to access 'Session Settings'.



 

Ratkaisu

The setting to 'Lock sessions to the IP address from which they originated' is only available in Enterprise, Performance, Unlimited and Developer Editions organizations. If your organization is not among these, then you will not have access to this setting.

Exceptions: Lock session IP to which originated (in session settings) if checked this can log out users that are not within single IP sessions, recommended to keep unchecked for best results.  This works as designed when checked.

Knowledge-artikkelin numero

000380975

 
Ladataan
Salesforce Help | Article