Support for Trailhead versus Enablement (previously called myTrailhead)

What Is Trailhead?

Trailhead is the fun way to learn. With engaging, bite-size content, Trailhead helps you gain new skills and hone existing ones. Trailhead is gamified, with assessments that demonstrate your skills, and badges and points that illustrate your progress. Trailhead content is self-serve — whenever you want to learn something new, Trailhead is at your fingertips.

What Is Enablement (previously called myTrailhead)?

Enablement is your company's content and brand on Trailhead. You can offer the same bite-size, skill-based, gamified learning experience as Salesforce Trailhead, customized for your own organization.

How to Contact Support for Trailhead or Enablement Issues

Reach out to Salesforce Support via the Salesforce Help & Training portal. For help getting started with Salesforce Support, see How to Get Support from Salesforce Help.

Once you've created a case, click the Salesforce Help icon in the upper right corner and choose My Cases to check its progress.