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Enable Sharing Sets for Leads

Fecha de publicación: Jun 7, 2026
Descripción

Sharing Sets in Salesforce allow administrators to grant record access to external users (such as Customer Community or Partner Community profile users) based on a field relationship between the user and the record. By default, the Lead object is not available to add to Sharing Sets in Experience Cloud (Community) settings. Enabling Lead access via Sharing Sets requires a feature flag to be activated by Salesforce Support on your specific organization

Solución

To enable Sharing Sets for the Lead object in your Salesforce org, submit a support case to Salesforce with the following information. This is a back-end feature flag that cannot be self-enabled through Setup

Raise a case with below information:

1. Sandbox/Production Organization ID: 00D..... 
    Setup | Company Information | Organization ID  Find your Salesforce Organization ID

2. Confirmation request is coming from an administrator: YES/NO

3. Business Reason: 

For more information regarding Sharing Sets please see: Set Up Sharing Sets

Additional info: Sharing Sets
 

Número del artículo de conocimiento

000381040

 
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Salesforce Help | Article