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Utilizing Different Synchronized Objects from SFDC in Business Units integrated with the same Salesforce Org via Multi-Org Connector

公開日: Jan 2, 2025
説明
When utilizing the Multi-Org version of Marketing Cloud Connect, all business units that are connected to the same Salesforce Org via the same Salesforce System User will show identical synchronized objects via Synchronized Data Sources. If you want to synchronize an object specifically for one business unit, it will still synchronize in the rest of the business units.
解決策
To be able to synchronize different objects in each BU that is connected with the same Salesforce Org, you will need to connect each business unit to your Salesforce Org with a new Salesforce System User. By connecting with a separate Salesforce System User for each business unit, then you will be able to synchronize different objects over from SFDC.

Example:

Business Unit 1 (BU1) is integrated with Salesforce Org 1 via the Salesforce System User "MCConnect_1@example.com". Business Unit 2 (BU2) is integrated with Salesforce Org 1 via the same Salesforce System User "MCConnect_1@example.com". BU1 and BU2 will have identical Synchronized Objects within Synchronized Data Sources.

Business Unit 1 (BU1) is integrated with Salesforce Org 1 via the Salesforce System User "MCConnect_1@example.com". Business Unit 2 (BU2) is integrated with Salesforce Org 1 via the a different Salesforce System User "MCConnect_2@example.com". BU1 and BU2 can have completely different objects synchronized, as they are utilizing different Salesforce System Users.

See also:
ナレッジ記事番号

000381081

 
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Salesforce Help | Article