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Scheduled Salesforce Sends from Marketing Cloud only available in Interactions tab in Email Studio

Fecha de publicación: Feb 4, 2025
Descripción
When setting up a Salesforce Send Definition within Marketing Cloud, targeting a Salesforce Data Extension, Report, or Campaign, and scheduling to send for future time, the scheduled send will not appear in the Pending Sends tab, the Tracking tab, or on the Calendar.
Solución

All Salesforce Sends set up and scheduled within Marketing Cloud will appear within the Interactions tab in Email Studio. Perform the following steps to view the sends:

1. Navigate to Email Studio.
2. Look for the Interactions tab within the Email Studio interface. 
3. Click Salesforce Send Emails and then click View Active Sends.

Número del artículo de conocimiento

000381083

 
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Salesforce Help | Article