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Unable to enable or see Manage External Users permission on profiles

Udgivelsesdato: Oct 10, 2023
Beskrivelse
In correlation with the article, Unable to see 'Manage External Users' button in Contact layout, there are times when the 'Manage External Users' permission is not available on a standard profile like the System Administrator. This permission is needed to create a partner account and a partner user. 

Depending on User Interface settings, you can check the permission one of two ways:
  • If Enable Enhanced Profile User Interface is selected: Setup | Manage Users | Profiles | System Administrator | App Permissions.
    • 'Manage External Users' is in the 'Partner Relationship Management' section.
  • If Enable Enhanced Profile User Interface is NOT selected: Setup | Manage Users | Profiles | System Administrator.
    • 'Manage External Users' is in the 'Administrative Permissions' section.
 

 

Løsning

Please contact Salesforce support or log a support case.

Vidensartikelnummer

000381170

 
Indlæser
Salesforce Help | Article