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Lighting Dialer Voicemail Drop Messages Get Cut Short (Lightning Only)

Publish Date: Sep 26, 2023
Description
When a Lightning Dialer user selects a voicemail drop message before the answering machine 'beeps' to prompt the user to leave a message, the part of the voicemail message will be lost.
Resolution
This is working as designed. Users must wait until after the 'beep' sound before leaving the recording. 
Knowledge Article Number

000381305

 
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Salesforce Help | Article