In Salesforce, you cannot create a formula field that references a Picklist (Multi-Select) field value using the API name of the field alone. To display the selected values of a multi-select picklist in a formula field, you need to build the formula using the INCLUDES function.
This resolution explains how to build a Salesforce formula field that displays the selected values of a Picklist (Multi-Select) field, since referencing the field by its API name alone is not supported.
Here is a sample formula you can build on:
IF(INCLUDES( Multi_Picklist_field__c , "Apple"), "Apple" + BR(), NULL) + IF(INCLUDES( Multi_Picklist_field__c , "Banana"), "Banana" + BR(), NULL) + IF(INCLUDES( Multi_Picklist_field__c , "Coconut"), "Coconut", NULL)
This formula checks the Multi_Picklist_field__c field for each possible value ("Apple", "Banana", "Coconut") using the INCLUDES function, and if that value is selected, includes it on its own line in the formula field's output.
If a record has all three values selected on the multi-select picklist, the formula field displays:
Apple
Banana
Coconut
This approach is best suited for picklists with a small number of values, since each value requires its own INCLUDES condition in the formula. For picklists with many values, consider Salesforce's other supported approaches for working with multi-select picklists in formulas.
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