Events created in Salesforce Maps not syncing to Google or Outlook calendar

Prerequisites:

• Installing Salesforce for Outlook or Lightning for Gmail

Salesforce Limitation

This reduced functionality is a Salesforce limitation pertaining to syncing data created by visualforce pages. Events from Salesforce will only sync if they are created either from Lightning Experience (LEX) or Salesforce for iOS and Android. Events created or edited from Salesforce Classic don’t sync with Google/Microsoft outlook calendar. If the Events are created in Salesforce using API like Workbench/Data Loader or through visualforce pages or synced using any other third-party integrations, they will not sync using Lightning Sync.

Resolution

Salesforce has not offered a workaround or resolution for this limitation. However, if an event is re-saved from the Salesforce Calendar it will then sync to your Gmail or Outlook calendars.