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New Salesforce campaign does not show up for selection in Account Engagement

게시 일자: Sep 30, 2025
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A new Salesforce campaign was created, but is not showing up to be used in Account Engagement automation rules, dynamic lists, or completion actions. 
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Please note that on rare occasions it may take up to 10 minutes for a newly-created Salesforce campaign to naturally sync over to Account Engagement and to be made available for usage in Account Engagement automation rule and dynamic list criteria.

If after 6 hours a campaign is still not appearing for selection with Connected Campaigns enabled, please check your Connected Campaigns settings to ensure that the missing campaign is:
1. within the allocated "Limit Campaign Creation by Date"
2. has a campaign record type which is enabled for sync under "Campaign record types enabled for connection"

For additional help with Connected Campaigns, please refer to our documentation here:
https://help.salesforce.com/articleView?id=campaigns_pardot_alignment_parent.htm&type=5

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000381512

 
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Salesforce Help | Article