Log in to Salesforce Help with Marketing Cloud

Log in to Salesforce Help with a Marketing Cloud account

1. Go to Salesforce Help.
2. Click Login.
3. On the Login page, click Login under "Marketing Cloud".
4. Enter your Marketing Cloud Username, then click Next.
5. Enter your Marketing Cloud Password, then click Login.
6. Complete your login with Multi-Factor Authentication (see set up instructions below).
7. Click Verify.

1. A verification code is sent to the email address associated with your Marketing Cloud login credentials.
2. Open the email to view the verification code.
3. Enter the verification code in the verification code field on the login page.
4. Click Verify.
5. Select and configure a Multi-Factor Authentication Verification Method (Salesforce Authenticator, Security Key, or One-Time Password Generator). For full instructions, see Register an MFA Verification Method in Your Marketing Cloud Account.
6. Complete your login with Multi-Factor Authentication (see set up instructions below).
7. Click Verify.

Need help logging in?

Click Forgot your password on the login page to reset your password. If you're unable to reset your password, contact your Account Executive.

Social Studio-only customers: Social login functionality is coming soon! Until then, log in with your Marketing Cloud login and password.

Click here to open the Salesforce Marketing Cloud login page.

Release Notes, Trust, and Known Issues
 

• Marketing Cloud Release Notes
• Marketing Cloud Trust and Site Performance
• Marketing Cloud Known Issues (select your Marketing Cloud product)

Additional Resources

• Salesforce Help Portal limitations