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Use the Salesforce CPQ special field CustomName__c

Fecha de publicación: Jun 28, 2024
Descripción
The Salesforce CPQ special field CustomName__c can be created on the Quote Document object to override the system generated quote names by using a formula to output text.
Solución

Modify quote name to show version

If you produce several updates to a quote and customers ask for information on an earlier quote, you can use CustomName__c in the quote name to differentiate between quote versions.

  1. Ensure the documents you will be providing have been generated, which will produce the necessary version numbers.
  2. Create a custom field with the API name CustomName__c on the Quote Document object. This field should contain a formula that combines the Quote Name and Version number, such as SBQQ__Quote__r.Name & SBQQ__Version__c.
  3. Ensure your quote template references {!document.Name} to have the CustomName value shown on the template.

NOTES:
  • USE CASE - MODIFY QUOTE NAME VIA WORKFLOW RULE
    You can also override the automatic quote name by applying CustomName__c on the Quote Object and then creating a workflow rule on the Quote Document that updates the Document Name field.
    • The Workflow should contain the following settings:
      Quote: CustomName NOT EQUAL to null
      Object: Quote Document
      The Field Update should contain:
      Name: Custom Name Update
      Object: Quote document
      Field to Update Quote Document: Document Name
      Field Data Type: Text
      Formula Value: SBQQ_Quote__r.CustomName__c
  • The returned text will be used in the "email_subject" custom label that is used to sign documents via Docusign.


Manual Edit

To allow users to manually edit the quote document name, you will first need to deactivate this CPQ Package Setting Hide Document Name. This will provide users a field on the document generation page where they can edit the default name. 

Recursos adicionales
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Número del artículo de conocimiento

000381620

 
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Salesforce Help | Article