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License requirements to create cases in the Salesforce Help Portal

Julkaisupäivä: Apr 3, 2026
Kuvaus
In order to create cases in the Salesforce Help Portal, your users must be assigned a supported License type. 
Ratkaisu

Only users with the 'Salesforce' license type can create Support Cases in the Help Portal. To request broader license support, submit or promote an Idea on IdeaExchange.

Knowledge-artikkelin numero

000381625

 
Ladataan
Salesforce Help | Article