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License requirements to create cases in the Salesforce Help Portal

Data pubblicazione: Apr 3, 2026
Descrizione
In order to create cases in the Salesforce Help Portal, your users must be assigned a supported License type. 
Risoluzione

Only users with the 'Salesforce' license type can create Support Cases in the Help Portal. To request broader license support, submit or promote an Idea on IdeaExchange.

Numero articolo Knowledge

000381625

 
Caricamento
Salesforce Help | Article