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License requirements to create cases in the Salesforce Help Portal

게시 일자: Apr 3, 2026
상세 설명
In order to create cases in the Salesforce Help Portal, your users must be assigned a supported License type. 
솔루션

Only users with the 'Salesforce' license type can create Support Cases in the Help Portal. To request broader license support, submit or promote an Idea on IdeaExchange.

Knowledge 기사 번호

000381625

 
로드 중
Salesforce Help | Article