Loading

License requirements to create cases in the Salesforce Help Portal

Дата публикации: Apr 3, 2026
Описание
In order to create cases in the Salesforce Help Portal, your users must be assigned a supported License type. 
Решение

Only users with the 'Salesforce' license type can create Support Cases in the Help Portal. To request broader license support, submit or promote an Idea on IdeaExchange.

Дополнительные ресурсы

Unable to add a person as Case Collaborator in the Help Portal

Номер статьи базы знаний

000381625

 
Загрузка
Salesforce Help | Article