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Error ID 1905160581 or 1946279285 When Trying to Edit User in a Sandbox
Publiceringsdatum: Nov 12, 2024
Beskrivning
Learn what to do if you're running into the following error messages when editing a User Record in a Sandbox:
"An error has occurred while processing your request. The salesforce.com support team has been notified of the problem. If you believe you have additional information that may be of help in reproducing or correcting the error, please contact support@salesforce.com. Please indicate the URL of the page you were requesting as well as any other related information. We apologize for the inconvenience.
Thank you again for your patience and assistance. And thanks for using salesforce.com!
Error ID: 343746507-2476 (1905160581)
or
Unable to Finish Processing Request
Error ID: 708378249-180741 (1946279285)
Lösning
The error ID, 1905160581 or 1946279285, is in response to a broken image on the User record. The broken image needs to be corrected before you can continue.
Fix broken image to allow edits to User Records in Sandbox
1. Click Edit on the affected User Record.
2. Review all fields and Apex Triggers to locate any broken images.
- If the broken image is on the Page Layout you'll see a "User-added image" placeholder otherwise you will need to review any Apex Triggers to see if it is making a reference to a broken image.
2. Review all fields and Apex Triggers to locate any broken images.
- If the broken image is on the Page Layout you'll see a "User-added image" placeholder otherwise you will need to review any Apex Triggers to see if it is making a reference to a broken image.
3. Delete the broken image.
4. Click Save.
Knowledge-artikelnummer
000381644
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