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Error 'This Page Has an Error. You Might Just Need to Refresh It' When Migrating to Lightning Experience (LEX)

Udgivelsesdato: Jun 11, 2026
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While trying to migrate to Lightning Experience, user or system admin might see this error:

This page has an error. You might just need to refresh it. First, would you give us some details? (We're reporting this as error ID: 1008972004)

This error (ID: 1008972004) is caused by an invalid value in the State/Province field in Company Information. The field contains a 2-letter abbreviation (e.g., 'UT') instead of the full name (e.g., 'Utah'), which is required by Lightning Experience.

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How to Resolve the Error

Step 1 — Navigate to Company Information

Step 2 — Update the State/Province Field

Step 3 — Retry Lightning Experience Migration

To resolve this, please check the value of the State/Province field set in the Address section of your Company Information page. It would be in 2 letters, you need to change the State/Province value to use the whole word and not only the 2 initials.

For example: if the value in the State/Province Field is UT, change it to Utah.

Vidensartikelnummer

000381664

 
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