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Only "My Contacts" can be selected in the Contact History report

Fecha de publicación: Apr 6, 2025
Descripción

When running a Contact History report, users notice the Contacts filter only allows 'My Contacts.' This occurs when the user lacks Read permission on the Account Name field on the Contact object.

Solución

This issue may occur if the user does not have Read permission for the Account Name field on the Contact object.

  1. Go to Setup and access Object Manager.
  2. Select the Contact object and click Fields & Relationships.
  3. Select Account Name.
  4. Click Set Field-Level Security.
  5. Check the Read Access checkbox for the profiles that do not have the permission granted, then click Save.
Recursos adicionales

Account and Contact Reports

Número del artículo de conocimiento

000381715

 
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Salesforce Help | Article