Salesforce CPQ Product is not visible on search in QLE

Publiceringsdatum: Apr 30, 2025

Beskrivning

When users configure quotes in Salesforce CPQ and the Product cannot be found in the product search, please consider the following things:

Lösning

Navigate to the impacted Product record(s) and make sure the Active checkbox is set to True.
If the Product record has Component set to True, the Product record won't display while users are searching products.
Navigate to the Search Filters tab and verify that there are no Search Filters defined that would exclude the Product from Product Selection.
Navigate to the Product's Pricebook Entries and verify there is an active Price for the Pricebook defined on the Quote. This can be found in either Pricebook or PricebookID fields on the Quote record. If your org has Multi-Currency enabled, each Product requires an active Pricebook Entry in the Pricebook defined on the Quote, as well as one that corresponds to that Quote's currency.
For MDQ (Multi-Dimensional Quoting) Products in a Multi-Currency org, ensure there is at least one Price Dimension created per currency.

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