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Error 'Unfortunately There Was a Problem' When Viewing a Record in Salesforce Lightning Experience Due to an Invalid Related List Component

Publiceringsdatum: Jun 30, 2026
Beskrivning

When viewing a record in Salesforce Lightning Experience, a user may receive the following error:
Unfortunately, there was a problem. Please try again. If the problem continues, get in touch with your administrator with the error ID shown here and any other related details. Error ID: xxxxxxxxxx-xxxxx (-1157396126)
One common cause of this error is that a Related List component on the Lightning record page references an object that has been removed or is no longer available in the org. This article addresses this specific cause. Other causes of this error pattern may exist and are outside the scope of this article.


 

Lösning

To resolve this error, remove the Related List component that references the unavailable object from the Lightning record page using the Lightning App Builder. The component causing the error is typically flagged with the message: "This related list cannot be displayed because it is not in the current page layout."

Remove the corresponding object's related list component from the Lightning page.

  1. From Setup, enter Lightning App builder in the Quick Find box, then select Lightning App builder. 
  2. Click Edit beside the appropriate Lightning page.
  3. Look for the related list component that is throwing the error "This related list cannot be displayed because it is not in the current page layout" and remove it.


Note: A Salesforce admin can also navigate to the record in Lightning, click the gear icon, and select 'Edit Page'. The necessary adjustments can then be made to the record page.
 

Knowledge-artikelnummer

000381866

 
Laddar
Salesforce Help | Article