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Customize "Allow voting on articles" in Experience Cloud Sites

게시 일자: Jun 3, 2025
상세 설명
Administrators may configure the Article Content component by checking the 'Allow voting on articles' preference to Allow Experience Site Users vote on Knowledge Articles in an Experience Cloud Site.
솔루션

Enable "Allow voting on articles" to expose the "Was this article helpful?" label at the bottom of the article content to allow authenticated or logged-in Experience Cloud Site users to select thumbs up or down.

Currently, it is not possible to customize the article voting feature.

To help improve this feature such as adding the ability to personalize the wording used or select images for the vote icons, please consider creating or voting for related Ideas on the IdeaExchange.

See Also:
Knowledge 기사 번호

000381898

 
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Salesforce Help | Article