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REST API Error: 'Interaction matching criteria not found' for Journey details

Fecha de publicación: Oct 13, 2022
Descripción

When you run the REST call below with the GUID for a Journey in your account, you may receive an error.
 

Example Journey GUIDhttps://mc.s6.exacttarget.com/cloud/#app/Journey%20Builder/%23c93d9ecf-4e45-4ddc-888f-5bdde3acb6a1/3
 

REST API call

GET https://www.exacttargetapis.com/interaction/v1/interactions/c93d9ecf-4e45-4ddc-888f-5bdde3acb6a1?access_token=


Example error

{
   "message": "Interaction matching criteria not found.",
   "errorcode": 30003,
   "documentation": ""
}


Cause

This error is caused because the most recent version of the Journey has been deleted.

Solución

Create a new draft version of the Journey and the call will function correctly.

Alternately, you can specify the version number as described in the example call below.


Example call

GET https://www.exacttargetapis.com/interaction/v1/interactions/c93d9ecf-4e45-4ddc-888f-5bdde3acb6a1?versionNumber=1&access_token=
Número del artículo de conocimiento

000381933

 
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